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So you’ve decided to make the leap and invest in social media sites for business – good choice!
Social media is one of the cheapest forms of marketing available, and the ROI it’s providing to the business world is growing more and more every
day.So it’s about time that you tap into it!But now the big question is which
social media site do you invest in? Or do you invest in all of them?
Which social media sites for business will provide the most ROI at the
lowest cost?Before we dive into the best social media sites for business, let’s talk a little bit more about social media as a whole.
Here’s Why Social Media Is Good For Business:
81% of the US population has at least one social media profile, and over half have two or more.
So, no matter which social media sites you decide to invest in, you
have a high chance of reaching customers that you may not have reached
otherwise!Furthermore, people aren’t just using social media, but they’re using social media specifically to make purchasing decisions!For example, 70% of
business-to-consumer marketers have acquired customers through Facebook.
93% of Pinterest users use the platform to plan or make purchases, and
over? of Instagram users have used Instagram to purchase a product
online.Not only are people purchasing from
businesses on social media, but they’re spending 20%-40% more money on
companies that are using social media!And if that wasn’t enough, 71% of
consumers who have had a positive experience with a brand on social
media are likely to recommend the brand to their friends and family-
growing your customer base even further!
How Is Social Media Used For Business?Social media sites are great for reaching bigger audiences. By using these platforms effectively, you can increase
visibility of your business, promote your products or services,
generate new leads, and drive sales. Things like curated content and
following best practices allow for businesses to market their services
at maximum efficiency.
What Is The Best Social Media For Business?These numbers above, among others,
show that there is money to be made within the social media realm- but
which one is best for your business?This can be a tricky question, because
there’s not a single answer to this question. The best social media
platform to use will vary from business to business depending on the
products or services provided, audience groups, and platform
versatility. Just like each business, each social media platform is
specialized for different functions, content, and groups of people.That’s why we’re going to touch on the
top 10 social media sites for business – so we can help business owners
like yourself decide which platform is going to be the most profitable
for you.
10 Top Social Media Sites for Your Business
1. FacebookIt shouldn’t come as a huge surprise
that Facebook is number one on our list of the top 10 social media sites
for business. With 2.41 billion daily active users, Facebook is the
most widely used social platform.Whether your business goal is brand
awareness, website traffic, lead generation, or online conversions,
Facebook should (and more than likely will) make a notable difference in
reaching your goals when used properly.
Facebook’s wide user base and
demographic of users is the main reason it’s at the top of our list;
almost anyone can find their target audience on this platform and get in
front of them.You may be thinking, “Okay, so my
target audience is on Facebook, but how do I make sure they see my
business page?” The answer is
Facebook advertising (and a lot of great content!).Facebook’s advertising platform is by
the far the most developed of all of the social media platforms (yes,
even out performing Twitter and other channels that have been around a
lot longer!).On Facebook, you can target by age,
gender, employment, interests, purchasing behaviors, relationship status
and so much more! This gives you the power to target your exact
audience and put your ads and content in their newsfeed where they are
already scrolling.If you’re wondering if Facebook is for
you; our answer 9 times out 10 is yes. There are only 2 instances when
we may suggest another platform over Facebook: the first being if you do
not have a
social media advertising budget,
and the second being if your type of business is prohibited to
advertise on Facebook based on Facebook’s ad policies (i.e. a vaping or
tobacco company etc.).On Facebook, you have to pay to play,
so while your target audience is more than likely using the channel
daily, you’ll need an advertising budget to reach them. But even so,
many of our
clients have seen significant ROI after investing in Facebook ads.Combining great content and A/B split testing, with Facebook’s extensive, data, user base, and ad platform can be one
powerful combination for your business!
2. Facebook MessengerWhile Facebook Messenger is a part of
Facebook, you have to download the Facebook Messenger app separately
from Facebook to use it. It contains a few additional features outside
of the ones mentioned above for Facebook! Thus, Facebook Messenger is
number 2 on our list of social media sites for business.
Facebook Messenger is an app that
allows Facebook users to send direct messages to one another, and lucky
for you this functionality also extends to business pages!Because Facebook Messenger is a part
of Facebook, it has the same access to Facebook’s large user base and
advertising platform. You can definitely use this to your advantage!
Facebook has advertising campaigns
that are specifically developed for Facebook Messenger. When someone
clicks on an ad, they will be prompted to start a Facebook Message with
your business page, and if they do, your business page can follow up
with them in messages from that point on.If your business model is more focused
on lead generation as opposed to ecommerce or more immediate online
conversions, then this may be a good option for your business!Outside of using
Facebook Messenger advertising,
you can also set up automated messages for your business page. This
way, if someone messages your Facebook business page organically,
Facebook Messenger will send an automated message back to them (one that
you have crafted).Oftentimes, these automated messages
say something as simple as, “Thank you for reaching out to us! Someone
will respond back to you within 24 business hours. Thank you and have a
great day!”Even a message as simple as that one
helps build trust between your business and potential or existing
customers. Therefore bettering the chances of you making a buyer or
repeat buyer out of them.
3. InstagramInstagram comes very close behind
Facebook and is number three on our list of social media sites for
business. Instagram is owned by the same person who owns Facebook, and
has 500 million daily active users.Mark Zuckerberg, CEO of Facebook, saw so much potential in the platform and
the benefits of Instagram that he bought it out just 18 months after it launched for $1 billion, and the platform has continued to grow since.Because Instagram is owned by Facebook, it has access to the same extensive user base and
advertising platform just like the Facebook Messenger app
does.So Instagram has all of the same paid benefits of Facebook, but Instagram also has its own set of
organic benefits.When we use the term “organic,” we
mean functions you can perform or results you can achieve without
directly paying for them in advertising dollars.On Facebook, you have to pay for
advertising campaigns to grow your followers and increase the reach of
your page and posts. On Instagram, you can grow your followers
organically and therefore grow the reach of your profile and posts
organically as well!This makes Instagram a great option for both businesses with and without an advertising budget.
Instagram is also a visual platform,
as you can only publish posts that include photos and videos (as opposed
to posting copy without a visual creative). This works to your
advantage as a business since people remember 80% of what they see as
opposed to what they read or hear!
4. PinterestIf your business falls within a
creative industry of any kind or caters more so to females, then
Pinterest is a social media platform you want to be on.Pinterest has 291 million monthly
active users. Out of those users, 81% are women, 93% of active pinners
said they use Pinterest to plan for purchases and 87% said they’ve
purchased something because of Pinterest.Food recipes, lifestyle how-to
articles, wedding inspiration, and outfit ideas are some of the top
searches on Pinterest. So if you’re business falls within any of those
industries, you need to be utilizing Pinterest as one of your social
media sites for business.
Though Pinterest’s advertising
platform isn’t as advanced as Facebook’s, you can still use paid ads to
boost the reach of your posts and track online conversions through your
Pinterest ads.Additionally, Pinterest has some
organic capabilities
that other social platforms do not. Organic reach on a Pinterest post
is determined by the amount of keywords in a post and if they align with
what a user has searched on Pinterest.This gives businesses a chance to
strategically plan their content to contain words that are searched a
lot on Pinterest, without having to use extra advertising dollars!
5. SnapchatSnapchat is an app that allows users
to send Snapchats (a photo or video) either directly to another user or
to their Snapchat Story.A Snapchat sent directly to another
user can only be viewed once, but a Snapchat on a Story (such as your
business’ Story) is visible for up to 24 hours after it’s published.If your target market is largely
comprised of a younger demographic, then Snapchat may be one of the more
effective social media sites for business for you!There are over 350 million monthly
active users, and 203 million daily active users on Snapchat, and 71% of
those users are under 34 years old. Specifically, almost half of its
users are aged between 18-24.
Snapchat shares Instagram’s advantage of visual content since Snapchat posts have to include either a photo or video to
publish.In fact, Snapchat has more than 10 million daily video views. Are your company’s videos tapping into these daily viewings?Snapchat also offers advertising options where you can pay to have a linkable Snapchat in the Discovery section of Snapchat.
Between organically posting content on
your company’s Snapchat Story and paying to post Snapchat in your target
audience’s Top Story and Discovery feed, you’re sure to reach your
market on one of the youngest and fastest-growing social media
platforms!
6. YouTubeYouTube is a video platform that allows users to watch videos and/or upload them.YouTube has 2 billion monthly active
users, giving your business the chance to share company content wither
over 30+ million daily active users who are likely to watch it.
Similar to Instagram, Pinterest, and
Snapchat, YouTube has the benefit of visual content, but unlike the
other social media sites for business that we’ve listed so far, it has
the unique stance of being owned by Google!
Because of this, YouTube has access to
Google’s advertising platform, and you can use this to your advantage when running
YouTube ads.It also mimics its parent company in that you can optimize the search of your company’s YouTube videos with the proper keywords.Without having to spend extra money on
advertising dollars, you can make your YouTube videos have higher
search rankings by including the searched keywords in your title, video
description, and actual list of keywords in the keywords tool.
7. TwitterTwitter is one of the older social
media platforms, and it has 336 million monthly active Twitter users.
You can post photos and videos along with character-limited copy, but
Twitter is most known for its feed of real-time updates. Is the term
“live-tweeting” ringing a bell now?
Twitter is also great for engaging
new potential customers through its use of hashtags. Similar to
Instagram, you can search a hashtag and find other posts from consumers
and businesses alike that have used that hashtag.
This means that you can find consumers searching for something that your company offers and vice versa!For example, if you’re a car wash
company, you can literally find people tweeting about how they need to
get their car washed depending on how they’ve used hashtags in their
tweet. You can then tweet them with a discount for your car wash, and
wa-la, you’ve most likely got a new customer.
8. LinkedInIf your business follows a B2B model, or targets consumers based on job titles, then LinkedIn can be a powerful tool for you!LinkedIn has 303 million monthly active users, most all of which are in the working world or close to it.Because LinkedIn is considered to be a
social media platform for business,
people often include more accurate information about their employers,
job positions, work email addresses and more than they do on other
social media platforms that are utilized more for personal use.
LinkedIn’s advertising platform
is not as advanced as Facebook’s in terms of it’s campaign functions,
but it does give you a lot more job positions to target than Facebook
does. This can be crucial if the bottom line of your business is
dependent upon targeting specific businesses or job titles.
9. TikTokTikTok is a new social media platform
that was launched last 2018. It’s an app that allows its users to create
their own 15 second video clip and share them. Now it has 1.2 billion
users worldwide with 500 million monthly active users. With these
figures, it has now surpassed Twitter, LinkedIn and Snapchat – platforms
which are obviously older.
However, although it has so much
potential capturing the attention of Gen Z, it still has a long way to
go when it comes to advertising. The only way for marketers to use this
platform for advertising is through influencers. And since it is still
not that saturated compared to other social media giants like Facebook,
Instagram and Twitter, a lot of brands now are using it to reach Gen Z –
a market that seems quite hard to reach.
10. YelpYelp is not always the first app
someone thinks of when they think of social media, but it is on this
list because it does play an important role in maintaining your
company’s brand and image!
Yelp has 178 million monthly visitors,
and those visitors include people who want word-of-mouth confirmation
of whether your business provides a positive or negative experience.Due to the nature of Yelp, this gives
your business the chance to keep up your reputation by encouraging
strong reviews and responding to the negative
reviews.By doing this, you build an organic
sense of transparency and trust between your business and your
consumers, and this can play a huge part in growing and retaining your
customer base.
In ConclusionSo those are the top 10 social media
sites for business that our specialists recommend! Think you know which
social media sites for business are right for you but don’t have the
time or know-how to manage them?
Contact us to schedule a time to discuss how our
social media marketing company can help you!